Privacy Policy
Effective Date: October 1st, 2024
Last Updated: October 1st, 2024
Welcome to AgriFlow.tech (“we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.agriflow.tech, use our applications, or engage with our services.
By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
1. Data Controller
The data controller responsible for your personal data is:
AgriFlow.tech
Tonyberia SL
Fuengirola, 29640, Málaga, Spain
Email: info@agriflow.tech
2. Information We Collect
a. Personal Data
We may collect personally identifiable information that you voluntarily provide to us, including:
- Contact Information: Name, address, email address, phone number.
- Account Information: Username, password, profile information.
- Communication Data: Messages, feedback, and other correspondence.
b. Non-Personal Data
We collect non-personally identifiable information automatically when you visit our website or use our services, such as:
- Technical Information: IP address, browser type, operating system, device type.
- Usage Data: Pages visited, time spent on pages, navigation paths.
- Cookies and Tracking Technologies: See Cookies and Tracking Technologies section below.
3. How We Use Your Information
We use the collected data for various purposes, including:
- To Provide and Maintain Our Services: Ensuring our website and applications function correctly.
- To Improve Our Services: Analyzing usage patterns to enhance user experience.
- To Communicate with You: Responding to inquiries, sending updates, and providing customer support.
- For Marketing and Promotional Purposes: Sending newsletters and promotional materials (with your consent).
- To Process Transactions: Handling payments and delivering purchased products or services.
- For Compliance and Legal Obligations: Fulfilling legal requirements and protecting our rights.
4. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to collect and store information about your interactions with our website and applications. These technologies help us:
- Enhance User Experience: Remember your preferences and settings.
- Analyze Usage: Understand how users navigate our site to improve functionality.
- Personalize Content and Ads: Deliver relevant content based on your interests.
Types of Cookies We Use:
- Essential Cookies: Necessary for the basic functioning of our website.
- Performance Cookies: Collect information about how visitors use our website.
- Functionality Cookies: Remember your preferences and settings.
- Advertising Cookies: Used to deliver personalized advertisements.
Managing Cookies:
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website and services.
For more information, visit:
5. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- With Your Consent: We may share your information with third parties when you have given explicit consent.
- Service Providers: Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential and secure.
- Legal Requirements: When required by law, regulation, or legal process, such as a court order or subpoena.
- Protection of Rights: To protect our rights, property, or safety, or that of our users or others.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
Third-Party Service Providers We Use:
- Mixpanel: For usage analytics.
- Google Analytics: For website analytics.
- MailChimp: For email marketing.
- Hubspot (CRM): For customer relationship management.
All third-party service providers are required to protect your personal data in accordance with this Privacy Policy and applicable data protection laws.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information, including:
- Encryption: Data transmitted over secure channels (HTTPS) is encrypted.
- Access Controls: Limited access to personal data based on role and necessity.
- Regular Security Audits: To identify and mitigate vulnerabilities.
- Secure Storage: Personal data is stored securely with industry-standard protections.
- Firewalls and DDoS Protection: To protect against unauthorized access and attacks.
- Password Policies: Enforcing strong password requirements and regular updates.
- Antivirus Protection: On administrative workstations to prevent malware infections.
Despite these measures, no method of transmission or storage is 100% secure. We strive to use commercially acceptable means to protect your personal information, but we cannot guarantee absolute security.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods are based on:
- Service Provision: As long as your account is active or as needed to provide services.
- Legal Obligations: Compliance with legal requirements such as tax and accounting laws.
- Business Operations: Up to 11 years for business records.
- Marketing Purposes: Until you unsubscribe or withdraw consent.
- Recruitment: Up to 1 year for potential employment purposes.
8. Your Rights
Under the General Data Protection Regulation (GDPR) and other applicable laws, you have the following rights regarding your personal data:
- Right to Access: Request access to the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete personal data.
- Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request limitation of processing your personal data under specific circumstances.
- Right to Data Portability: Request transfer of your personal data to another service provider.
- Right to Object: Object to the processing of your personal data for specific purposes, such as direct marketing.
- Rights Related to Automated Decision-Making: If applicable, to contest decisions made solely by automated processes.
Exercising Your Rights:
To exercise any of these rights, please contact us in writing at:
Email: data-protection-officer@agriflow.tech
Mailing Address:
AgriFlow.tech
Tonyberia SL
Fuengirola, 29640, Málaga, Spain
We will respond to your request within one month, as required by law.
9. GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) to ensure the protection of personal data of individuals in the European Union (EU). This includes:
- Lawful Basis for Processing: We process personal data based on consent, contractual necessity, legal obligations, and legitimate interests.
- Data Protection Officer (DPO): Our DPO can be contacted at info@agriflow.tech.
- Data Processing Agreements: Ensuring third-party processors comply with GDPR requirements.
- Data Protection Impact Assessments (DPIAs): Conducted where necessary to assess and mitigate privacy risks.
10. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us at info@agriflow.tech so we can promptly obtain parental consent or remove the information.
11. International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA), including the United States. These countries may have different data protection laws. We ensure that such transfers are conducted in compliance with applicable regulations, using mechanisms such as Standard Contractual Clauses (SCCs) to protect your data.
12. Data Breach Notification
In the event of a personal data breach, we will:
- Assess the Breach: Determine the nature and extent of the breach.
- Notify Authorities: Inform the relevant supervisory authority within 72 hours if the breach is likely to result in a risk to your rights and freedoms.
- Inform Affected Individuals: Notify you without undue delay if there is a significant risk to your rights and freedoms.
- Mitigate Risks: Take steps to contain and remediate the breach.
13. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make any material changes, we will:
- Prominent Notice: Post a noticeable notice on our website or application.
- Direct Communication: Notify registered users via email, push notification, or text message if the changes significantly affect their rights.
Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: info@agriflow.tech
Data Protection Officer: info@agriflow.tech
Mailing Address:
AgriFlow.tech
Tonyberia SL
Fuengirola, 29640, Málaga, Spain
By using AgriFlow.tech, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
